Refund policy

100% money-back guarantee

We want you to be completely happy with your ALL-IN Capsule products. If you are not satisfied for any reason, contact us within 30 days of delivery and we will refund your purchase in full. No questions asked.

No need to send anything back

Our capsule filling machines and capsules are food-contact products, so for hygiene reasons we do not resell returned items. You do not need to return the product to get your refund.

How to request a refund

Email support@allincapsule.com with your order number. That is all we need. We will confirm your refund by email, usually within 1–2 business days.

Damaged, defective or wrong items

If your order arrives damaged, defective or is not what you ordered, email us with your order number and a photo. We will send a free replacement or give you a full refund, whichever you prefer.

Refunds

Refunds are issued to your original payment method and include the original shipping fee. Depending on your bank, it can take 5–10 business days for the refund to appear.

Questions

Contact us at support@allincapsule.com.